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There are 14 resources  
  Consumer Guides
 
   Compare Utility Rates (Separate Website)
The mission of the Georgia Public Service Commission is to exercise its authority and influence to ensure that consumers receive safe, reliable and reasonably priced telecommunications, electric and natural gas services from financially viable and technically competent companies. This web site contains information to help you choose the best utility companies in your area. The web site also provides a complaint form if you are having trouble with a company that provides utilities.
By: Georgia Public Service Commission
  
   
   Consumer Corner for Georgia Utilities (Gas, Electricity, Telephone) (Separate Website)
This web site contains a range of information about your basic utilities services, including information about (1) disconnection of your gas, electricity and telephone services, (2) how to select utility services providers, (3) how to avoid scams, and (4) consumer savings programs.
By: Georgia Public Service Commission
  
   
   Fast Facts on Consumer Rights (Separate Website)
Quick tips on your rights in certain consumer issues
By: Barnes Law Group
  
   
   Telephone Services (Separate Website)
This web site contains information about telephone services and fraudulent scams for you to avoid.
By: Federal Trade Commission

    Read this in: Spanish / Español
  
   
   Water and Electric Service in Rental Property
This document answers common questions about utilities charges and services in connection with rented property.
By: Georgia Legal Services Program  
  
   
  Help with Utilities
 
   Help with Electric Bills Due to High Cooling Costs
Alert on funding for utiltiy assistance
By: Georgia Legal Services Program  
  
   
   Georgia Relay - Phone Services for Deaf, Hard of Hearing and Speech-Impaired Georgians (Separate Website)
The state of Georgia is committed to ensuring all citizens have access to useful, reliable options and features that enable them to communicate by telephone. For everyone, including people who are deaf, hard of hearing or speech disabled, Georgia offers an important public service called Georgia Relay. Available 24 hours a day, 365 days a year, Georgia Relay allows Georgians to keep in touch by phone easily—and often—with their business associates, friends and families. To make a Georgia Relay call, just dial 7-1-1.
By: Georgia Relay 7-1-1
  
   
   EarnBenefits Online (Separate Website)
Help with utilities and food stamps
By: Seedco
  
   
   How To Help Older Americans Avoid Loss Of Utility Services (Separate Website)
Maintaining utility service is a crucial issue for older Americans. While these consumers may not be able to afford to pay their utility bills, they cannot afford to go without service either. For older consumers it may be particularly difficult to cut back on their use of basic utilities, especially during the winter or summer months, because of the serious threat that extreme temperatures can pose to their health. For retired or disabled seniors, reducing their basic electric, gas, or water bills will be even harder because they may spend more time at home. Significant savings in utility bills normally require major investments in insulation, home repairs, and energy-efficient appliances, which may be beyond the reach of financially limited consumers.
By: National Consumer Law Center
  
   
   H.E.A.T. - Heating Energy Assistance Team - Helping Low Income Georgians Meet Their Energy Needs (Separate Website)
Get Assistance! If you need help paying your winter heating bills, don't wait until cold weather to find out what kind of help is available. Although H.E.A.T. fund distribution begins during the winter, you can check on application requirements anytime. Find out how to get help and if you are eligible to receive funds. And check out H.E.A.T.'s helpful conservation tips that explain what you can do today to help lower your energy bills year-round. Plus, if you need additional information, we've provided a list of other resources for your convenience.
By: H.E.A.T. - Heating Energy Assistance Team
  
   
   Low Income Home Energy Assistance Program (LIHEAP) (Separate Website)
LIHEAP is a federally-funded program to help eligible low income households meet their home heating and/or cooling needs.
By: U.S. Department of Health and Human Services

    Read this in: Spanish / Español
  
   
  Payment Disputes
 
   Dealing with Utility Companies Regarding Disputed Bills and Utility Deposits (Separate Website)
This web page will give you some suggestions about how to handle your disputes with your public utility companies about bills and utility deposits.
By: National Consumer Law Center
  
   
   What to do When Utility Service is Disconnected (Separate Website)
Loss of utility service is a particularly serious problem for older Americans, who can face serious illness or death from extreme weather conditions. The most frequent reason utility service is disconnected is for nonpayment of the bill. However, because utility service is such a practical necessity of modern life, there are often limits and procedural requirements placed on the ability of a utility to disconnect a customer. This web page examines some measures that advocates for the elderly can take when an client is facing disconnection of utility service.
By: National Consumer Law Center
  
   
  Related Information
 
   Stop Phone Slamming - Switching of Your Long Distance Phone Service Without Your Knowledge This link opens a PDF file in a new window.  If you do not have an accessible Acrobat Reader, a link is provided at the bottom of this page. (Separate Website)
Stop Phone Slamming - Switching of Your Long Distance Phone Service Without Your Knowledge or Consent
By: National Consumer Law Center

    Read this in: Chinese / 中文 , Korean / 한국어 , Russian / Pусский , Spanish / Español , Vietnamese / Tiếng Việt
  
   
 
Adobe Acrobat Reader required. (If you are using a screen reader that does not support PDF format, copy the PDF link, and use the Access Adobe online form to convert this file to HMTL text.)
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